We stand behind our product and offer an exchange option for any current items. Prior to sending back glasses, please call, fax, or email our staff for a return merchandise authorization number and include SKU numbers of products to be returned/exchanged. Any discontinued items will not receive credit, and Peepers is not responsible for returning discontinued product. If you have a defective item, please contact our Customer Experience Team. We may ask you some questions to verify that your damaged product qualifies for replacement or credit under our manufacturer's warranty.